What is an eSIM?
An eSIM is a digital SIM that lets you activate a mobile data plan without a physical SIM card. Just scan the QR code and you’re connected.
Why choose eSIMNEX over roaming or physical SIMs?
eSIMNEX offers:
- Fast Activation
- Competitive rates
- No Need to visit a store
- No Roaming charges
Do I need to download an app?
No. We deliver everything directly to your email. 100% app-free.
DEVICE COMPATIBILITY
Check your device compatibility befor using E-sim
Q: Is my phone compatible with eSIMNEX?
Most newer iPhone, Samsung, Google Pixel, and Huawei models support eSIM. Please check our compatibility list before purchase.
Can I use eSIMNEX while keeping my existing SIM?
Yes, most devices support dual SIM, so you can keep your regular number active.
COVERAGE & PLANS
In which countries can I use eSIMNEX?
Our eSIMs work in over 190 countries. You can browse plans by region or country on our website.
Do you offer data + voice plans?
Yes. Selected destinations offer both. Please check the plan description.
How long does the eSIM last?
Validity depends on your selected plan (typically 7–30+ days). You’ll see this information before purchase.
ACTIVATION & SETUP
How do I activate my eSIM?
- Choose a plan
- Receive your QR code via email
- Go to your phone’s eSIM settings
- Scan the QR code
- You’re connected!
When should I activate my eSIM?
Activate it on the day of travel or upon arrival to make the most of your plan’s validity.
Can I top up or extend my plan?
Currently, we recommend purchasing a new plan for additional data or days.
PAYMENT & SUPPORT
What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, and other local payment methods where available.
I didn’t receive my eSIM. What should I do?
First, check your spam or promotions folder. If it’s still missing, email us at support@esimnex.com and we’ll assist you promptly.
Is there support during travel?
Yes, our email support is available to assist you before, during, and after your trip.